FAQ | THERE IS NO SUCH THING AS A BAD QUESTION- CAN'T FIND AN ANSWER?
Am I able to drop off/ collect my items?
Yes! We have a laundry located in central Auckland at 29 Enfield Street in Eden Terrace. We have customer parking, park in the driveway next to our shop.
Do you have parking?
Yes, park in the driveway next to our shop.
When will be items be collected?
If you book your job before 12pm your items are guaranteed to be collected same day*. Look out for your notification email.
*North Shore and South Auckland may be next day depending on traffic and driver delivery cycles.
How long does it take from the time my laundry is picked up to the time it is delivered back to me?
Laundry- You will receive your laundry back to you within 48 hours.
Express Dry Cleaning- You will receive your dry cleaning back to you next day providing it was picked up in the morning. Express dry cleaning is only available Monday to Thursday.
Dry Cleaning- Dry-cleaning takes 3 working days.
What areas do you currently service?
Please refer to the below map of our current delivery areas. If you would like notification of when The Pressing Room starts delivering to your area click here.
What if I am not going to be at home when the driver comes to pick-up or drop off my items?
Please leave your items somewhere safe that our driver can access. Make sure you leave a delivery note in the shipping instructions. I.e. items will be left in the carport which is at the end of the driveway.
How much does delivery cost?
If you spend over $25 you will get free pickup and delivery. Otherwise delivery is $10 which you will be charged at checkout.
Where are my items cleaned?
The Pressing Room is part of the LaundryCorp Group. We have our own laundry located at 29 Enfield Street. We have owned and operated our own laundry for 10 years. For dry cleaning, we work with a trusted partner.
Who is “The Pressing Room”?
The Pressing Room is a kiwi owned, family operated commercial laundry located in central Auckland. We have been in the laundry biz for over 10 years and in 2016 saw an opportunity to provide our awesome clients with an easy to use online solution for their laundry requirements. Our point of difference to other online laundry solutions is that we actually own a laundry- this means we have full control over quality and we can pass on great prices.
What are your terms and conditions?
You can check them out here
Can you remove all stains?
We do our very best to remove all stains with our special treatment solutions, however, it is not guaranteed that all stains can be removed. If you have a specific stain you would like us to pay attention to let us know in the shipping instructions, if you also know what the stain is that can also help us out.
Do you do gift vouchers?
Yes, you can purchase gift cards here